Shipping charges depend on the sum of weight of the total items that you purchase. The shipping cost is shown once you place your order and perform Checkout.All shipping and handling fees are non-negotiable and non-refundable. Orangutan-rc reserves the right to alter, apply or waive the delivery and packaging charges at our absolute discretion.Your orders will be processed on daily basis during business day, Monday to Friday. Orders that are placed on weekends or Malaysia public holidays will be then processed on the following business day. Orangutan-rc endeavours to get your item(s) shipped to you as fast as possible but we cannot guarantee to meet the scheduled delivery on all occasions. Delivery times for suburban/remote areas may be longer. Delivery times are indicative only and orangutan-rc does not accept any liability for failure to meet the scheduled delivery times or any inconvenience caused as a consequence.
When payment transaction is succeeded, an Order Confirmation and a Shipping Tracking Number will be sent to you. Any delay of the shipment or unavailability of purchased items will be notified through email.
FREE shipping within Malaysia on orders above RM150,
*Free Shipping is not available on International orders
All shipments going to overseas will be sent using Poslaju, unless customer requests for special shipping arrangements, like FedEx, DHL, Skynet or etc...
1. For small packets ( Max 2kg), we use International Small Packet (Air) Postage, postage fee depends on the weight of the parcel, delivery take 6-12 working days to arrive your local post office. The actual time required to deliver to your address will depends on your local post office. Tracking number is provided.
Tracking up to Malaysia: http://www.pos.com.my/postal-services/quick-access/?track-trace
Tracking outside Malaysia: your country post office website
2. For bulky items, we use International Air parcel, postage fee depends on the weight of the parcel, door-to-door take 2-3 weeks . Tracking number is provided.
3. For fast delivery and bulky items, we use EMS courier, postage fee depends on the weight of the parcel, it takes 5-7 days with tracking number.
Note: EMS charges is based on actual weight and size limit (referring to the size of carton) varies from one country to another.
Track your Parcel Status